Terms & Conditions

 NO INTERNATIONAL SHIPPING AT THIS TIME. We apologize for any inconvenience.

PAYMENTS

 

All items must be paid in full before we can ship out or craft your order. Cancelation of a transaction is only acceptable if requested for on the same day and within an hour of your order.

 

All sales are final. No returns or exchanges will be accepted especially because all Ready To Ship items are scheduled to ship within 48 hours of purchase, and custom orders are all made to order.

 

SHIPPING

 NO INTERNATIONAL SHIPPING AT THIS TIME. We apologize for any inconvenience.  

All items are handmade. Slight variations may occur. Headband color, trim, and placement of embellishments may vary.

 

All custom orders take 2-4 weeks to create and ship. Ready to Ship items are typically shipped within 2 days of purchase, unless stated otherwise. We have no control over any delays during shipping. We do not offer international shipping at this time. If you purchase both a custom order and a RTS item, the entire order will be shipped together once the custom order is completed. Please email us if there is an issue with this. 

 

We are not responsible for any damages done during shipping. Our ears are extremely sturdy, and are packaged securely. We take time to ensure your ears are packaged properly to ensure no damages in transit.

 

HEADBAND INFORMATION

 

All headbands used are a one size fits most. They should fit children 3 and up and most adults. Products have not been certified safe for children.

 

Parent supervision is required. Items may contain small parts.

 

CARE INSTRUCTIONS

 

Most ears are made with satin. These ears should not get wet. Water may leave marks on them. 

The other material used is cotton, lace, mesh, and foam. These too should not get wet.

Try not to leave ears in heat or extensive sunlight (sunlight may fade the color). Remember when traveling with them, do not leave them in your hot car. Although they are sturdy, they are all handmade and they are not indestructible.


The ears that are made primarily of sparkly foam need to be cared for properly. The sparkles will wear with time if not properly cared for. Any excess amount of rubbing (pulling them in and out of back packs) may cause the sparkle to come off.

 

Although we do our best to secure all embellishment, if an item or embellishment falls off please contact us immediately. I will gladly discuss a solution with you and correct the problem.

 

Please handle all ears gently and with care. 

 

OPENING DATES AND ITEMS



We plan to open every Thursday at 9pm EST, unless otherwise stated. We will have a certain number of Ready To Ship items in stock, and will allow a limited number of "custom orders" at that time. Please read the instructions on the "Custom Listings" listing. Flash sales will happen in our Etsy shop. Link is at the bottom right hand corner of our page.

 

There is no waiting list. If you are interested in a pair of ears you must purchase them when the shop is open. 

 

If your custom order is needed by a specific date, you must message that with the order. We will do our best to get them to you in time, however, if the date is within 2 weeks of purchase you must contact us BEFORE buying them to ensure we can fulfill your request.

 

We will make 4-6 different designs each opening. The schedule should be posted on our Instagram account (MagicMouseEars), and may be subject to change. 

 

 

We are not affiliated with Disney, Universal, or any of their associates.